The following terms and conditions of sale together with SolidForm’s Privacy Policy establish the rights, obligations, and remedies of SolidForm (“Seller”) and the buyer (“Buyer”), form the entire agreement between Seller and Buyer, and These terms govern all sales transactions between Seller and Buyer unless otherwise specifically agreed to in writing by both parties. All prior oral or written agreements, including, but not limited to, terms in Buyer’s purchase order, which are different from or in addition to these Terms, are not binding on Seller unless expressly accepted in writing by Seller’s duly authorized representative. By subscribing to, using any of our products or services or Acceptance of Terms By placing an order with SolidForm, the Buyer agrees to these Terms and Conditions. SolidForm reserves the right to update these Terms and Conditions without prior notice.

Buyer shall pay for the Products in advance or Net 10 days from date of Seller’s invoice. In the event of a late payment, Seller is entitled to treat Buyer’s entire account(s) as immediately due and payable without notice or demand. All past due amounts will be subject to a service charge accruing at a rate of up to 12% per month and Buyer shall reimburse SolidForm for any costs of collection incurred in collecting any past due sums, including court fees, out-of-pocket expenses, and attorneys' fees. Buyer shall not be allowed to retain, or holdback payment and Buyer’s payment obligations are not contingent on any event other than Seller’s performance. Buyer’s receipt of payment or funds from any third party shall in no way relieve Buyer’s obligations to pay Seller. Buyer is not entitled to set off any amounts due to Seller by Buyer in connection with any transaction governed by these Terms. Buyer’s credit application to Seller is hereby incorporated by reference.

Buyer may not cancel or modify an order without the written consent of Seller. Custom Products are non-cancellable & non-returnable. Products may be eligible for return with prior written approval made within 7 days of purchase, pending inspection, and Buyer agrees to reimburse Seller for any restocking or cancellation fees charged. For return approval, all Products must meet the following criteria: (1) the Products are in new condition, suitable for resale in undamaged original packaging and with all original parts; and (2) the Products have not been used, installed, modified, rebuilt, reconditioned, altered, or damaged. All returns are subject to applicable cancellation or re-stocking fee, unless otherwise agreed to by Seller. 

Private Label Products: Unless otherwise specified in the product specifications, Seller warrants title to the Products and that for a period of twelve months after delivery to Buyer, Seller’s Private Label Products shall conform to their specifications and be free from defects in material or workmanship. Buyer’s sole and exclusive remedy for non-conformity with these warranties shall be repair or replacement of the non-conforming Products at Seller’s expense, or refund of the purchase price for non-conforming Products returned during the warranty period. All Other Products: Seller warrants only title to the Products sold to Buyer. All other warranties are those extended by the product manufacturer. Seller assigns to Buyer any and all manufacturer warranties and will assist Buyer to obtain repair, replacement, or other applicable remedy for a breach of warranty made known to Seller during the warranty period. Services: Seller warrants that all services provided by Seller shall be performed in a professional and workmanlike manner with qualified personnel.

IN NO EVENT SHALL SELLER BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, STATUTORY, LIQUIDATED, OR INDIRECT DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUES, CAPITAL, BUSINESS OPPORTUNITY OR DOWNTIME COSTS, ARISING OUT OF THE SALE OF PRODUCTS AND/OR SERVICES TO BUYER. This limitation shall apply regardless if the claimed damages arise from breach of contract, breach of warranty, tort, strict liability, or any other legal theory.

These Terms will be construed as if prepared jointly by the parties hereto and any uncertainty or ambiguity will not be interpreted against any one party. If any provision contained in these Terms is held to be unenforceable then such provision will be given effect in such reduced form as may be decided by a court of competent jurisdiction, provided that, if any provision should be declared unenforceable or invalid for any reason, such unenforceable or invalid provision will be severed from the remainder of these Terms without affecting the enforceability or validity of the remaining provisions.

Any claim or controversy arising out of or relating to this agreement shall be settled finally and exclusively before a single arbitrator in Indianapolis, Indiana, under the Uniform Arbitration Act. In Code § 34-4-2-1, the Federal Arbitration Act. 9 U.S.C. § 1, and the auspices of the American Arbitration Association. All costs and expenses of the arbitration, including actual attorneys' fees, shall be allocated among the parties according to the arbitrator's discretion. Proceeding to arbitration and obtaining an award thereunder shall be a condition precedent to the bringing or maintaining of any action in any court with respect to any dispute arising under this agreement, except for the institution of a civil action to maintain the status quo during the pendency of any arbitration proceeding. Any and all actions which may be brought in court for any claim or controversy arising under this agreement shall be filed and maintained only in a state or federal court of appropriate jurisdiction sitting in the State of Indiana.

To the extent payment is received by Seller without retention, Seller warrants there are no liens on the furnished work or the Products. Seller shall execute mutually agreed and appropriate lien waivers upon request of Buyer; provided that Seller shall have no obligation to provide lien waivers, release of claims or other documents from its suppliers and/or subcontractors. Any lien waivers shall be conditioned upon full payment to Seller by Buyer. Seller does not relinquish any statutory lien and/or bond rights; such rights are only relinquished to the extent payment is actually received without retention. Any provision in a lien waiver that waives rights beyond payment shall be null and void.

For Products and/or services delivered within the U.S., all disputes related to or arising out of a Buyer’s order shall be governed by the laws of the jurisdiction where the applicable Products are delivered and/or services are performed, excluding the rules on the conflict of laws. For Products and/or services delivered outside of the United States, all disputes related to or arising out of Buyer’s order shall be governed by the laws of Indiana, excluding the rules on the conflict of laws. Any legal action related to or arising out of Buyer’s order shall be brought in the relevant state or federal court in such jurisdiction.

SolidForm, LLC takes the protection of your data very seriously. We treat your data confidentiality and according to the legal data protection regulations and this privacy policy. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.